Got questions brewing? From beans to machines, here’s everything you need to know about working with us. Can’t find what you need? Contact us and we'll be happy to help you out.
What types of coffee machines do you offer?
We supply premium Italian-made machines, from fully automatic to barista style, with options for small, medium, and large workplaces.
How do I know which coffee machine is right for myoffice?
Try our coffee machine quiz, it matches you with the perfec machine based on your team size and coffee experience you'd like to offer.
Do you provide installation and training?
Yes, we include free installation, training, and ongoing servicing with all contracted machines.
Do you offer rental or free-on-loan coffee machines?
Yes, we offer both free-on-loan and rental contracts, so your workplace can enjoy fresh coffee without upfront costs.
Can we trial a machine before making a decision?
Yes, eligable customers can enjoy a no-obligation 2 week trial. Complete our free trial form and our team will be in touch.
What are the contract terms for rental machines?
We offer rental and free-on-loan options at different price points depending on machine size and features. Contract terms are 2, 3, or 4 years.
What happens if our coffee machine breaks down?
We provide on-demand technical support to get you back up and running fast. Our experienced team handle repairs and part replacements promptly to keep downtime to a minimum.
Do you offer coffee machine servicing and maintenance?
Yes, contracted customers receive regular servicing and maintenance to keep their machines running smoothly.
How do I order coffee beans for my workplace?
You can order beans and consumables online, by phone, or by email. Orders placed before 2 pm are dispatched the same day.
Is your service available across New Zealand?
Yes, we provide machines and ship consumables nationwide. Our base is in Auckland, but we support workplaces across New Zealand.
Do you offer sustainable coffee and packaging options?
Yes, we have Fairtrade Organic coffee options, soft-plastic recyclable packaging for our consumables, and compostable cups for workplaces wanting a greener choice.