Business/Organisation Type: Office/Corporate
Number of Staff: 1–20
Location: Whakatāne
Coffee Machine: Kalerm O-Series (Fresh Milk)
When it was time to upgrade the coffee machine at a small Whakatāne office, the team wanted better coffee and more drink choices. We replaced their existing machine with a new Kalerm O-Series fresh milk model, giving staff and visitors a wider range of drinks at the touch of a button. Here's what they had to say about the new machine and their experience with Coffee Suppliers.
WHAT WERE YOU LOOKING FOR IN A NEW COFFEE SOLUTION?
"We were looking for a coffee machine that could deliver café quality drinks for our staff. I'm not sure how the relationship with Coffee Suppliers started out, but we're glad we partnered with them for the rental of our machine and coffee orders."
HOW HAS YOUR EXPERIENCE BEEN WITH COFFEE SUPPLIERS?
"We recently upgraded our coffee machine to a newer, more modern model, and the experience and support has been great.
Matt and Ben Poole were available and happy to help us through the process of setting up the machine and training us on how to use it.
Since we've had the new machine, with a greater selection of coffees to choose from, our milk orders have gone up considerably. Everyone is enjoying their coffee drinks."
WHAT HAS IMPROVED SINCE UPGRADING YOUR COFFEE MACHINE?
"The wide selection of coffees the machine can make at the touch of a button makes it so easy to get your preferred drink.
Our staff are using the machine more than they ever have. We also share communal areas with another business, and they enjoy using the machine too.
It's really handy when the boardroom is being used for meetings. Attendees can get a coffee for themselves, or we can quickly get one for them."
WHAT FEEDBACK HAVE STAFF/CUSTOMERS GIVEN ABOUT THE COFFEE?
"They said the coffee tastes better than it did before. They like the greater selection of coffees now available, and it's really easy to use."
WOULD YOU RECOMMEND COFFEE SUPPLIERS TO ANOTHER WORKPLACE?
"Yes, we would. Their support and service throughout the machine upgrade made the process easy and smooth, and their rates are really reasonable.
We only wish we had done it sooner. Their coffee also tastes great."
